Customer satisfaction gives us the reputation and credibility we need, however, occasionally we find a problematic client, which makes our work and not so fun. Web development is much more than designing sites, get a good position or make major campaigns, web development involves first and foremost a service to a particular customer, in this sense we must be prepared to face all kinds of complicated situations before delivered during and after our project. Obviously the situation is not to go around getting rid of customers so that if, as there are undeniable realities as our need to work and offer increased services in the area of web development, but although it is a difficult decision, we should not extremely compromising our integrity, professionalism, experience and character, subjecting the temper, disorganization, arrogance, lack of vision, disrespect and other attitudes that could backfire have certain customers. Whenever we are faced with stressful situations and customers will have two possible solutions: one is to take appropriate action to correct and the other is to accept that we can not change and resign from that customer.
But under no circumstances must remain immutable and indifferent to bad attitudes, disorder and lack of professionalism of a client. Here is my list of 14 reasons to consider getting rid of a customer: Mal planner. It is common to find clients who want us to plan the project for him, that’s fine, if we can add the service charge on your bill, but many are totally definite ideas of what they want, making us come and go, meetings after meetings , to achieve land their ideas, I repeat, if the expected recovery we paid for these complaints, then no problem, otherwise we should consider taking a decision. Glenn Dubin is full of insight into the issues. .